Last updated: 13/08/2025
1. Purpose
These Terms & Conditions govern the sale of personalized products by BW Gravure – 2cado on www.2cado.com.
2. Products
We offer personalized engravings on wood, metal, and plexiglass. Images are for illustrative purposes only.
3. Orders & personalization
Any order for a personalized product constitutes acceptance of these Terms & Conditions. Personalization details (text, images) are provided by the customer under their sole responsibility.
4. Lead times & delivery
Orders are engraved and shipped within 48 working hours after validation. Delivery is handled by La Poste or Mondial Relay. Delivery times may vary.
5. Prices & payment
Prices are in euros, VAT included. Payment is made by credit card via a secure system.
6. Right of withdrawal & returns
As per Article L221-28 of the French Consumer Code, the right of withdrawal does not apply to personalized products.
Non-personalized products may be returned within 14 days after receipt, at the customer's expense.
7. Liability
BW Gravure – 2cado is not responsible for delays or losses caused by the carrier.
8. Personal data
See our Privacy Policy.
9. Governing law
These Terms & Conditions are governed by French law. Any disputes will be submitted to the competent courts of Boulogne-sur-Mer, France.